SHIPPING & DELIVERY POLICY
Last Updated: January 30, 2026
Transparent and reliable shipping process for your peace of mind. This policy outlines our delivery timelines and procedures.
SHIPPING NOTICE
This Shipping & Delivery Policy describes how Just Becho ("Company", "our", or "us") manages the shipping and delivery process for all orders placed through our platform. We ensure secure, step-by-step shipping to guarantee authenticity, safety, and a seamless buying experience.
⚡ Estimated delivery timelines are provided for your convenience. Actual delivery may vary based on location and unforeseen circumstances.
Quick Navigation
Shipping Process Overview
Our Step-by-Step Shipping Process
At JustBecho, we follow a secure, step-by-step shipping process to ensure authenticity, safety, and a seamless buying experience. Each order goes through multiple checkpoints to maintain our quality standards.
Key Principles:
- Secure handling at every stage
- Verification of product authenticity (with Becho Protect)
- Real-time tracking updates
- Quality assurance checks
- Professional packaging
1. Seller Dispatch
Initial Processing by Seller
Once an order is placed, the seller is notified immediately. The seller is responsible for preparing the product for shipping.
- Order confirmation and verification
- Product preparation and packaging
- Quality check by seller
- Labeling and documentation
Dispatch Timeline
2-3
Working Days
Seller must dispatch within this timeframe
Important:
If the seller fails to dispatch within 3 working days, you will receive a notification and the option to cancel the order for a full refund.
2. Transit to JustBecho Warehouse
Secure Transportation
The product travels from the seller's location to our authorized warehouse facilities for further processing.
- Secure transportation via partnered logistics
- Real-time tracking during transit
- Handling by trained personnel
- Insurance coverage for high-value items
Transit Timeline
3-4
Working Days
Dependent on:
- Seller's location
- Shipping method
- Weather conditions
- Logistics partner efficiency
Distance Based
Timeline varies by location
Secure Handling
Professional logistics partners
Real-time Updates
Track transit status
3. Authentication & Quality Check (Becho Protect)
Verification Process
If you have opted for Becho Protect, our expert team performs a thorough authenticity and condition verification upon receipt at our warehouse.
Verification Checklist:
With Becho Protect
- Comprehensive authenticity check
- Quality assurance certification
- Condition verification report
- Full refund if verification fails
Without Becho Protect
- Basic visual inspection only
- No authenticity guarantee
- Faster processing time
- Direct dispatch to buyer
Important Notice:
Without Becho Protect, we cannot guarantee product authenticity. All risks related to product authenticity and condition are borne by the buyer when this service is not selected.
4. Final Dispatch to Buyer
Last Mile Delivery
After successful verification (or directly if Becho Protect is not opted), the product is professionally packaged and dispatched to you.
- Professional packaging for protection
- Final quality check before dispatch
- Secure sealing and labeling
- Handover to logistics partner
Dispatch Timeline
1-2
Working Days
After verification completion
Packaging Standards:
Secure Packaging
Multiple protection layers
Proper Labeling
Clear shipping labels
Tamper-evident
Sealed for security
5. Order Tracking
Real-time Tracking Updates
Tracking details are shared with you as soon as your order is shipped from our warehouse. You can monitor your order at every stage.
Tracking Information Includes:
Notification Methods
- Email updates at each stage
- SMS notifications for key updates
- In-app notifications
- WhatsApp updates (if opted)
Track Your Order
- Website tracking portal
- Mobile app tracking
- Direct carrier links
- Customer support assistance
Pro Tip:
Download our mobile app for the best tracking experience with push notifications and real-time updates on the go.
Estimated Delivery Time
With Becho Protect
Orders with Becho Protect undergo thorough verification ensuring authenticity and quality. This adds a safety layer to your purchase.
Includes:
- Full authenticity verification
- Quality condition check
- Functionality testing
- Certification of authenticity
Approximate delivery timeline
From order confirmation to delivery
Without Becho Protect
Orders without Becho Protect skip the verification process, resulting in faster delivery but without authenticity guarantee.
Important Notice:
No guarantee of authenticity or condition verification. All risks related to product authenticity are borne by the buyer.
Approximate delivery timeline
Shorter timeline due to skipped verification
Factors Affecting Delivery Timeline
- Seller's location and dispatch time
- Shipping destination
- Weather conditions and natural events
- Logistics partner efficiency
- Customs clearance (if applicable)
- Public holidays and weekends
- Product category and size
- Verification complexity (with Becho Protect)
Delivery Areas
Service Coverage
Metro Cities
Delivery within 5-7 days (with Becho Protect: 7-10 days)
Tier 2 & 3 Cities
Delivery within 7-12 days (with Becho Protect: 10-15 days)
Remote Areas
Delivery within 10-15 days (with Becho Protect: 15-20 days)
Delivery Check:
Enter your PIN code during checkout to see exact delivery timelines for your location. Delivery estimates may vary based on your specific address.
Shipping Charges
Free Shipping
- Orders above ₹999
- Applicable on select products
- Standard delivery only
- Exclusions may apply
Shipping Charges
- Based on product weight & size
- Location dependent
- Displayed at checkout
- Transparent pricing
Express Delivery:
Available at additional charges for faster delivery. Express delivery options and charges are displayed during checkout based on your location.
Important:
Shipping charges are non-refundable except in cases where the order is cancelled by JustBecho due to unavailability or other issues on our end.
Failed Deliveries & Return to Origin
Delivery Attempts & Procedures
Delivery Attempts:
- Three delivery attempts will be made
- Attempts on consecutive working days
- Advance notification before each attempt
- Flexible rescheduling options
Reasons for Failed Delivery:
- Incorrect address
- Recipient unavailable
- Refusal to accept delivery
- Incomplete documentation
After Failed Attempts
Package returns to nearest hub for 5 days
Customer Contact
Our team contacts you for alternative arrangements
Return to Origin
If unresolved, item returns to seller after 7 days
Return to Origin Charges:
If the order returns to the seller due to failed delivery attempts, the shipping charges will not be refunded. Any additional return shipping charges may be deducted from your refund amount.
International Shipping
Global Delivery Options
Currently Available For:
USA
UK
UAE
Canada
International Delivery Timeline:
- 10-15 working days for standard shipping
- 5-7 working days for express shipping
- Customs clearance additional 2-3 days
- Weekends and holidays excluded
Additional Considerations:
- Customs duties and taxes extra
- Import restrictions may apply
- Documentation requirements vary
- Shipping charges calculated at checkout
Important for International Orders:
International shipping is currently available only for select products. Check product page for international shipping availability. Customers are responsible for all customs duties, taxes, and import fees in their country.
Contact Information
For shipping inquiries, delivery updates, or complaints:
shipping@justbecho.com
Support Number
+91-93018-47748
Support Hours
9 AM - 7 PM, Mon-Sat
Live Chat
Available on website & app
Response Time
Within 24 hours
Thank you for choosing Just Becho
We are committed to providing you with reliable shipping and delivery services for a seamless shopping experience.